Photo copyright GreenSmurf Web DesignsVirginia Cottage

Lapford EX17 6QF

Self Catering Holidays
in the Heart of Mid Devon

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Terms and Conditions.

Please read these terms and conditions carefully before making a booking request.

General definitions:

  • The customer making the booking and all parties in the group are referred to as "the Guests".
  • The owners of Virginia Cottage and their representatives are referred to as "the Owners".
  • Virginia Cottage, including all fixtures, fittings and all other items contained therein; the garden including any furniture, plants or ornaments; the garden shed and it's contents are referred to as "the Property".
  • The rental period is referred to as "the Holiday".


Duration and Times of Rental.

  • Rentals commence at 4.00 pm on the first day of the rental and end at 10.00 am on the day of departure unless otherwise notified.
  • During peak periods the Cottage is let on a weekly basis only.
  • The usual changeover day is Saturday. Other days maybe possible off peak, please ask we will do our best to accommodate your requirements.
  • The period booked will be stated on the Booking Confirmation provided to the Guest when they book. This period can not be extended unless the Owners give written approval. The Guests will be liable for any cost of whatever nature incurred because of an unauthorized extension of the Holiday period.

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Deposit.

  • If a booking is made 4 calendar weeks or more before the Holiday is due to start, a deposit of £100 of the rent is payable within 7 days of the booking.
  • If a booking is made less than 4 weeks before the Holiday is due to start, the full rent, must be paid within 7 days of booking.
  • Should the Owners reject a booking request, any deposit or rent paid by the Guest will be refunded immediately.
  • If the deposit (as in condition 1) or the full rent (as in condition 2) is not received within 7 days of the provisional booking being made, then the booking will be cancelled.


Final Payment.

 

  • As soon as the booking is confirmed, the person making the booking is liable for payment of the balance of the rent.
  • Payment of the rent is payable  6 full  calendar weeks before the start of the Holiday (‘the Due Date’).
  • If payment is not received by the Due Date, then the Guest will lose their booking and the deposit will be forfeit. The Due Date will be set out on the Booking Confirmation.
     

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Changing a Booking.

  • The Guest may change the date of the Holiday (without incurring a charge) providing the property is available for the new dates and a minimum of 4 complete calendar weeks notice before the date of the original Holiday is given.
  • The Guest may change the date of the Holiday providing the property is available for the new dates with less than 4 complete calendar weeks notice before the date of the original Holiday. However, this will incur a £20 administration charge payable as soon as the booking is changed. Failure to pay the administration charge within 7 days will be treated as a cancellation and could result in the loss of the Holiday.

     


Cancellation.

  • A Guest who wishes to cancel the Holiday must notify the Owners in writing or by email as soon as possible (‘Cancellation Notice’).
  • The £100 deposit is not refundable under any circumstances.
  • If the cancellation is made with 4 or more full calendar weeks notice prior to the Holiday then the full rent (minus the deposit) will be refunded if it has been paid.
  • If the cancellation is made with less than 4 full calendar weeks notice prior to the start of the Holiday, then the Owner's will only make a refund of the balance only if the cottage is re-let. This maybe at a significantly reduced rate. It is recommended that holiday insurance is taken out to cover for this eventuality.
     

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Price Changes.

  • The Owners make every effort to ensure information on the website is accurate. However, the Owners reserve the right to amend prices quoted on the website due to errors or omissions but such changes shall be notified to the Guest as soon as possible and the Guest shall be given the option to cancel the booking with a full refund (including deposit).

 

Methods of Payment.

  • Payments may be made by BACS or cheque
  • Cheques can only be accepted up to 7 days prior to the holiday.
  • Cash should always be sent by recorded delivery post (at the Guest's risk).
  • Post-dated cheques are not acceptable.
  • Any charges raised against the Owners by their bank for handling dishonoured cheques or any other payments will be passed on to the Guest who is liable to reimburse the Owners within 7 days of receipt of notification from the Owners.

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Eligibility.

Bookings will not be accepted from:

  • groups of single persons under the age of 25 without the owners consent.
  • all male or all female parties comprising more than three people, without the owners consent.
     

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The Guest's Obligations.

The Guests agree:

  • to pay for any losses or damages to the property caused by the Guest or a member of their party (reasonable wear and tear excluded);
  • to take good care of the Property and leave it in a clean and tidy condition at the end of the Holiday;
  • to permit the Owners reasonable access to the property for maintenance purposes or emergency repairs;
  • not to part with possession of the property, or share it, except with members of the party named when making the booking;
  • not to sell or transfer the booking to another party without the Owner's prior agreement;
  • not to exceed the total number of people stipulated in the property description
  • not to cause an annoyance or become a nuisance to occupants of adjoining premises;
  • not to smoke anywhere inside the cottage;
  • not to light any fires or fireworks in the garden due the inflammable nature of the thatched roof.
     

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Non-availability of Property.

If for any reason beyond the Owners’ control the property is not available on the date booked (owing, for example, to fire damage) or the property becomes unsuitable for holiday letting, all rent and charges paid in advance by the Guest will be refunded in full.

 

Complaints.

All complaints must be notified to the Owners as soon as reasonably practicable. The Guests must allow the Owner the opportunity to put the matter right. The Owner will take immediate action to resolve the issue.
 

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Pets.

  • A maximum of 3 well behaved dogs are permitted with the prior consent of the Owners.
  • Pets must not be left in the property unsupervised as this can result in considerable damage to the property and distress to the pet.
  • Pets are not permitted in the bedrooms or on the furniture.
  • This is a rural area - dogs must be kept under control at all times.
  • All pet faeces must be cleaned up from the garden immediately and placed in the appropriate bin.
  • Pets are not allowed in adjoining gardens, please ensure the gates are closed.
  • Any damage caused by a pet must be reported and paid for immediately.
  • The Owners can not accept responsibility for the animals safety.

 

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Linen.

Bed Linen is provided and is changed between Holidays. When the Holiday is longer than a week in duration a change of linen is provided. Towels are not provided and Guests should bring their own.

 

Breach of Contract.

  • If there is a breach of any of these conditions by the Guest or any of their party, the Owners reserve the right to re-enter the property and end the Holiday and ask the Guest and their party to leave.
  • If there is a breach of any of these conditions by the Owners, then the Guests have the right to end the Holiday and leave.
  • Ending the Holiday by either the Owner or the Guest does not affect that party’s other rights and remedies.

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Authority to Sign.

The person who makes the Booking certifies that:

  • he or she is authorized to agree the Booking Conditions on behalf of all persons named as guests, including those substituted or added at a later date;
  • he or she is over eighteen years of age and a member of the party intending to occupy the property;
  • agrees to take responsibility for the party occupying the property.

 

Lost Property.
 
We can not accept any responsibility for any lost property. If property is thought to have been lost in the cottage please notify us as soon as possible, we will do our best to find it. If the property is found we will post it on at the guest's expense (postage costs must be paid in advance). Otherwise the property can be collected from us within 3 months. Failure to pay for postage or collect the property will result in the property being disposed off.
 

 

Previous Web Sites.

This Web site and these Booking Conditions replace and supersede all previous versions of the Web site and Booking Conditions.

   

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©Copyright 2007 Virginia Cottage

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